I definitely agree with your claim. I feel that Dr. Allison Wiltz' wording is definitely emotional and strong (diabolical). This doesn't take away the validity of her actual claim however, it instead tells us that this is coming from a place of frustration or a political view. Dr. Wiltz writes a lot about social justice, race, and equity. She seems to heavily favor the left side politically, so it makes sense that she'd be critical of the government policies she sees as unfair, especially surrounding student debt. According to a report from the Associated Press, there are two major things happening:
1. Student loa payments have resumed after bring paused during COVID
2. A court ruling in February 2024 blocked parts of Biden SAVE plan, which would have helped make payments more afforable or even gotten rid of some debt.
Overall, while calling it "diabolical" is an opinion based word, the core of what she's saying is true. Payments are back, and some relief options are being blocked. Whether you agree with her or not, there's solid evidence behind her frustration.