According ot my reserch this claim is true. OpenAI has published an entire webpage about the lawsuit between OpenAI and The Times. On this webpage, it is easily identifiable that OpenAI very strongly does not want to give any information out to the Times, but due to a court order, they were forced to hand over 20 million chats to the Times. Per a Business Insider article, the chief information security officer, Dane Stuckey said “' Journalism has historically played a critical role in defending people's right to privacy throughout the world,' Stuckey wrote. 'However, this demand from the New York Times does not live up to that legacy, and we're asking the court to reject it.’” OpenAI lost the court battle and had to provide the requested information to The Times. However, to try to protect the identities of its users, OpenAI has said, "The data we are making accessible to comply with this order has undergone a de-identification process intended to remove or mask PII and other private information.”
The claim for this post is true. OpenAI was forced to provide chats to The Times due to a court order.
Sources:
https://openai.com/new-york-times/
https://www.businessinsider.com/openai-new-york-times-copyright-infringement-lawsuit-chatgpt-logs-private-2025-11?op=1