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in General Factchecking by Master (5.1k points)

Wendy’s will start experimenting with surge pricing in 2025, along the lines of Uber and Lyft.

3 Answers

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by Apprentice (1.4k points)
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Best answer

To fact-check this claim, I'm delving into the claim itself first, stating "Wendy's will begin surge pricing to make items cost more during times of high demand." The keywords here are surge pricing. Surge pricing refers to prices that are adjusted upward. According to this article from CNN, Wendy's won't implement surge pricing, the practice of raising prices when demand is highest. However, the same article, says surge pricing refers to dynamic pricing. Dynamic pricing refers to any pricing model that allows prices to fluctuate. Continuing from this AP article, I found that "Wendy's is looking to test having the prices of its menu items fluctuate throughout the day based on demand, implementing a strategy that has already taken hold with ride-sharing companies and ticket sellers." This means that this chain will start testing dynamic pricing, also known as surge pricing, as early as next year. As this news came out, shares of Wendy's fell slightly in trading. Regardless, Wendy's Co. is planning to invest $20 million to launch digital menu boards at all of its U.S. company-run restaurants at the end of 2025. CEO, Kirk Tanner, implied that once Wendy's shows the benefit of this technology in company-operated restaurants, testing more enhanced features like dynamic pricing, and daypart offerings, along with AI-enabled menu changes and suggestive selling leads to supporting sales and profit growth across the system. With these two sources, It comes across as a terminology war for what Wendy's is trying to accomplish. Whether it be practicing surge or dynamic pricing there is going to be a shift in Wendy's prices causing either or/both an increase or decrease in prices at any given time. 

https://www.cnn.com/2024/02/28/business/wendys-dynamic-pricing-surge-explained/index.html#:~:text=In%20an%20email%20to%20CNN,are%20visiting%20us%20the%20most.%E2%80%9D

https://apnews.com/article/wendys-surge-pricing-tanner-burger-dynamic-9417bc235bbcd13d82966d04a6ba42bd 

True
by Journeyman (2.4k points)
1 0
This is a well-researched and informative fact check. I really appreciate you giving background information and explaining what surge/dynamic pricing is as it helps contextualize the claim. I also think you did a good job of breaking down the claim and walking us through how it is true. It was overall super easy to understand and had good sources to back up.
by Apprentice (1.9k points)
0 0
I appreciate the research done into this fact-check and agree with the conclusion you reached. The main point Wendy's wanted to introduce was dynamic pricing and the incorporation of AI in the restaurant business.
by Novice (920 points)
0 0
This is an extremely well-done fact-check. I like that you included a lot of information to educate the reader. I think you did a good job of using sources to back up your argument, rather than just stating if it is true or false. Overall, great work on this fact-check!
2 like 1 dislike
by Novice (660 points)

On February 27th, rumors began to spread on the internet that Wendy's had plans to experiment with surge pricing in 2025 but after receiving backlash from the public, Vice President of the company, Heidi Schauer said "We didn't use that phrase, nor do we plan to implement that practice." in a statement written to NPR. "Dynamic pricing" seems to be the more accurate phrase judging from another statement made by Wendy's in which they explained that they plan to use digital menus that may actually decrease prices for costumers at certain times throughout the day. 

https://www.npr.org/2024/02/28/1234412431/wendys-dynamic-surge-pricing

https://www.wendys.com/blog/wendys-digital-news-update

https://www.usatoday.com/story/money/2024/02/27/wendys-menu-surge-pricing/72761277007/

Exaggerated/ Misleading
by Apprentice (1.2k points)
1 1
This was a very good fact-check. I practice the fact that you summarized the story behind the claim and used direct sources from reliable sources to explain the truth of Wendy's new price plan. I also like that you included multiple sources and their links.
by Genius (47.5k points)
2 0
The USA Today piece that you cited says that surge pricing and dynamic pricing are the same thing. "Though not new, surge pricing – or dynamic or variable pricing, as it’s typically called in the business world – is fast becoming the norm." Therefore, wouldn't this make the claim factually accurate?
by Apprentice (1.9k points)
0 0
I also found the NPR article useful in doing the fact-check and agree with your conclusion. The dynamic pricing was meant to decrease prices during certain parts of the day (almost like a happy-hour).
by Novice (730 points)
0 0
This was a good fact check! When I did my own research the way in which websites were wording things made it confusing to find out if they were actually raising prices or not. But, in a today.com article, the company stated "We have no plans to do that and would not raise prices when our customers are visiting us most,".
by Apprentice (1.2k points)
0 0
This is a very well-researched and informative fact check. The amount of background information and the explanations help to better understand the claim. By doing this you were able to break down the claim and explain how it is true. Overall you did a great job!
0 like 0 dislike
by Apprentice (1.9k points)

This post is made by the non-profit journalism organization, More Perfect Union, whose goal is to post news information regarding working-class Americans. 

However, the claim is false. The menu will not increase in price during increased demand. The dynamic pricing the company wishes to implement in 2025, is aimed to provide discounts on meals during lower-demand portions of the day. (This tactic is most likely going to be used by the company to hopefully drive in more business during portions of the day when they do not seek much revenue) "They might actually reduce breakfast prices at certain times in order to encourage people to come during what they currently have as relatively low-demand periods." According to NPR News. 

https://www.npr.org/2024/02/28/1234412431/wendys-dynamic-surge-pricing

https://www.today.com/food/restaurants/wendys-surge-pricing-rcna140601

by Novice (730 points)
0 0
This is a great fact check! I like how you provided direct quotes and cited your exact sources.

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